Kondeks (Кондекс): Three Decades of Air-Conditioning Engineering in Bulgaria

The name Кондекс — transliterated as Kondeks or Condex — belongs to one of Bulgaria’s longest-established climate engineering companies. Founded in Sofia in 1993, the firm has spent more than three decades designing, installing and servicing air conditioning, ventilation and heating systems, and it is the country’s official importer for Mitsubishi Heavy Industries air conditioning equipment and STULZ precision cooling systems.
For readers encountering the name on equipment paperwork, tender documents or service vans, this is a guide to what the company does, how it grew, and where it fits in Bulgaria’s building-services market. The facts below are drawn from the company’s own published materials and Bulgarian business listings.
BLUF: Кондекс (Kondeks/Condex) is a Sofia-based engineering company founded in 1993, specialising in air conditioning, ventilation and heating. It is the official Bulgarian importer and authorised service partner for Mitsubishi Heavy Industries air conditioning and STULZ precision cooling equipment, employs more than 30 specialists, and operates logistics centres in Sofia and Burgas.
At a Glance
- Name: КОНДЕКС (Kondeks/Condex), now operating as CONDEX JSC.
- Founded: 1993 in Sofia, Bulgaria.
- Business: Full engineering in air conditioning, ventilation and heating — research, design, delivery, installation and service.
- Key brands: Official Bulgarian importer of Mitsubishi Heavy Industries (Japan) air conditioning equipment; exclusive representative of STULZ (Germany) precision air conditioning.
- Workforce: More than 30 qualified specialists across trade, technical, design, logistics, assembly, service and warehouse teams.
- Facilities: Headquarters and logistics base near Sofia; a regional logistics and service centre in Burgas.
- Name note: An unrelated Ukrainian firm of the same name appears in Ukraine’s company register as being in liquidation since 2011.
A Sofia Engineering Company With a 1993 Vintage
CONDEX was established in 1993, in the first years of Bulgaria’s post-communist market economy, when modern climate-control equipment was still a novelty in the country. From the start, its stated business was full engineering in air conditioning, ventilation and heating — meaning it did not simply sell boxes, but surveyed sites, designed systems, delivered and installed equipment, and then maintained it under warranty and beyond.
That full-cycle model is still the company’s description of itself today. Its departments cover trade, engineering, design, logistics, installation teams, service and warehousing, with a workforce the company puts at more than 30 qualified specialists. Since 2007 it has operated from its own warehouse base near Sofia, and it later built a dedicated administrative building with a logistics centre on the Sofia ring road.
The longevity matters in this trade. Air conditioning is a business of long relationships: a commercial system installed in the 1990s may still be under the same company’s maintenance decades later, and reputation travels by word of mouth among building managers and contractors.
How Кондекс Became a Gateway for Japanese and German Cooling Technology
The company’s defining commercial relationships are its import partnerships. Since its founding year, CONDEX has been the official representative, importer and authorised warranty and post-warranty service provider in Bulgaria for the air-conditioning division of Japan’s Mitsubishi Heavy Industries. In 1998 it added an exclusive representation agreement with Germany’s STULZ, a leading manufacturer of precision air conditioning — the specialised cooling used in data centres, telecoms facilities and other rooms where temperature and humidity must be controlled exactly.
That second partnership positioned the company in one of the more demanding corners of the trade. Precision cooling for information and communication technology infrastructure is a field where failure is expensive, and the company describes itself as one of Bulgaria’s most reliable partners for it. Corporate listings and B2B directories consistently describe CONDEX in the same terms: a leading specialised air-conditioning firm on the Bulgarian market.
In 2024 the company — noted in Bulgarian construction press as part of the Beijer Ref group — opened a regional logistics and service centre in Burgas, on Bulgaria’s Black Sea coast. The stated purpose was to extend its distribution network to medium and small firms for whom deliveries from Sofia were uneconomical, and to use the centre for distributor training as well as sales and service.
What the Company Actually Does, Day to Day
Strip away the corporate history and the work is recognisably that of a building-services contractor. A typical engagement starts with a survey and a design: calculating cooling loads, choosing equipment, routing pipework and ducting. Then comes delivery, installation and commissioning, followed by scheduled maintenance and a service desk for breakdowns.
The company’s published price lists give a flavour of the retail end of the business — for example, installation of a small split system with up to 3 m of pipework is listed at around €210 including VAT — while the commercial end involves multi-unit systems for offices, shops, hotels and industrial premises. Warranty and post-warranty service of equipment it has supplied is a core part of the offer, and the company states that quality equipment, installed properly, is its guiding principle.
Bulgarian consumer review aggregators show the mixed picture familiar to any service business: one air-conditioning repair directory rates the company highly on service quality, while an older business listing carries poor reviews — a reminder that aggregate ratings reflect individual experiences and should be read with the usual caution rather than treated as verdicts.
People Also Ask
What does Kondeks (Кондекс) do?
Kondeks is a Bulgarian engineering company specialising in air conditioning, ventilation and heating. It surveys, designs, delivers, installs and services climate-control systems for residential, commercial and industrial clients, and provides warranty and post-warranty maintenance on the equipment it supplies.
Is Kondeks an official Mitsubishi Heavy Industries importer?
Yes. According to the company’s own materials, CONDEX has been the official representative, importer and authorised warranty and post-warranty service provider in Bulgaria for Mitsubishi Heavy Industries’ air-conditioning division since 1993. It has held a similar exclusive role for Germany’s STULZ precision cooling equipment since 1998.
Where is Kondeks based?
The company is headquartered in Sofia, Bulgaria — its listed address is on Mila Rodina street — with its own warehouse and logistics base near the city. It also operates a regional logistics and service centre in Burgas on the Black Sea coast, opened to serve distributors in eastern Bulgaria.
Is Кондекс the same company in Ukraine?
No. Ukraine’s company register lists an unrelated private enterprise called “КОНДЕКС” based in Novovolynsk, in the machinery-trading sector, which has been in liquidation proceedings since 2011. It has no known connection to the Bulgarian air-conditioning company.